Customer Testimonials
Byers Volvo was a great experience for someone who dreads buying a new car. The staff was very friendly, extremely knowledgeable and worked very hard to get me where I wanted to be on price. No high pressure sales. I have to say that it was a wonderful experience, and I am very pleased with my new car. I would recommend Byers Volvo without reservation.
Very pleased with the total car purchase experience
Had issues in the past with this service department but today's service was perfect. Service was quick, complete, and communication was excellent. Logan Liff, our service adviser, even found an online coupon and applied it lowering our bill. She even took extra steps to reassure us of today's service after hearing about prior problems. Based on today's service and Logan Liff, would strongly recommend. But in the future, will always request today's service adviser.
Friendly and easy to work with. Great communication.
No pressure sales, very efficient in sales, finance, and service departments. We highly recommend them. Their processes are all very customer focused.
The work was actually finished sooner than I thought. Very professional and well done. They took care of changing my oil and rotating the tires.
Absolutely wonderful!!!!
My car had not been serviced for 6 years. A lot needed to be done. The repair tech patiently explained everything that was needed.
Roger had the truck out ready for us to look at it when we got there. He made the process of buying a vehicle easy and we would look to Roger for any business needs we would have in the future.
The fast lane service is great because you don’t need an appointment. They checked my tires for leaks and punctures. Tires were still under warranty so they plugged the issue, washed the car, and sent me on my way without a bill.
Staff were out going, friendly, personable, and easy to talk to. They got me the exact car I wanted eventho they didnt have it on their lot. 10/10 would recommend Byers to friends, coworkers, family, or strangers!
We bought a 2021 Kia Soul from Byers Ford. They did most of the paper work for us and were so helpful. We had the car for 2 weeks and suddenly my right turn signal wouldn't work. My husband took it to someone to get the bulb changed. He led my husband to the back of the car and showed him a huge piece of clear heavy duty tape covering the turn signal mechanism cover allowing water in. Apparently the previous owner sold it to them like that. I called and they came and got the car and not only replaced ... Read More Google - Nov 12, 2026
Great job. Made an old car safe for another year.
Great smooth transaction. Ask for Brian Snow and he will make it painless.
Great service. Lovely waiting atea with fresh fruit, coffee, and snacks. Good work and reading spaces. The staff is terrific and they never try to upsell. .
No problems. Im a returning customer. And i actually prefer Gynnae Britton to be my consultant for matinence on my car.
Dealer was prepared for my visit, greeted me, handled questions about the service as well as issues I was having with the vehicle and got me out of there in a reasonable timeframe.
I was greeted warmly when I pulled in, he listened intently to my current issues and also got some background information on the car. The service was timely, and the team was great at communicating the work that needed done that day!
I received quick service and didn't have to wait long at all. The representative was very polite and kept me well informed throughout the visit.
Everyone at the dealership is welcoming and wonderful. Would highly recommend over and over again!
I had a wonderful experience purchasing my vehicle from Byers Volvo! The staff was professional, friendly, and helpful throughout the entire process. They made the car-buying experience smooth, stress-free, and enjoyable. I truly appreciate the excellent customer service and would definitely recommend Byers Volvo to anyone looking to purchase a vehicle. Thank you for making my experience a great one!
Wonderful and consistently friendly and professional service. They go above and beyond to accommodate. Like any dealership, their prices are the highest among options, and so while the service was exceptional, the price limits my rating to 4*.
Outstanding experience at Byers Auto! I came in set on a Mercedes but decided to check out Audi's inventory and ended up purchasing a 2026 Audi Q3. Brian Snow was patient, professional, and never pressured me during the process. The real wow moment came after the sale. My wife needed to sign paperwork for our BMW trade-in but couldn’t make it to the dealership. Brian drove to our house to get the signature himself. Above-and-beyond customer service. Highly recommend Brian and Byers Auto!
Service was good and took very little time! Prices are way too high!
Dave was an awesome sales person in the used car area. He was able to get us in and out quickly.
Very polite & good at explaining what the car needed. She gave me an estimate of the time frame also.
Took good care of us. The quality of service, communication, and customer care from Jeff & Scott made the entire experience great! Highly recommend Byers Toyota!
Friendly, efficient, customer focused. Good experience from start to finish. Appreciated the complementary Uber and the assistance arranging the rides.
We had a wonderful experience purchasing our new car from your dealership! Nicholas was absolutely fantastic to work with. He was friendly, patient, and made the entire process smooth and enjoyable. He went above and beyond to make sure we were happy and comfortable with our purchase. It’s refreshing to work with someone who genuinely cares about their customers. Thank you, Nicholas, for making buying our new Subaru such a great experience. We truly appreciate your help and would highly recommend you to anyone looking to purchase a vehicle!
Short wait, cost less than anticipated
Quite the pleasant experience -- from purchasing the new car to trading in the used car. I worked with David Chomm. I walked away with an absolutely awesome car at a very reasonable net price. I recommend both Audi Columbus and David.
Carson was amazing with communication, He definitely went over & behind!! I’ve always been pleased with Byers!!!
Glad Tim Smith was my salesman, great guy and easy to work with. He gave me my space when he seen I needed it to think. Appreciate his help.
Like valet service, work was done as requested and car returned in resonable time. Too many text messages and not all relevant when received.
Friendly and on time.
I just got my 3rd Subaru and everyone was amazing!
Kaylee along with one of your technicians work patiently with me over my confusion with the Locking of the tailgate on my new to me 2025 F150 power boost which I purchased there a year ago she was extremely patient with me on two separate occasions that I brought the truck in I left thoroughly happy satisfied
I was treated well sat for 3 hours while my problem with my tailgate on my F-150 was worked on was told I need to bring the truck back for 2 or 3 days it's a warranty item but they're not offering me a loaner car or rental because they want to make sure when they take it apart the tailgate that I didn't stick a fork in it that the problem is not my fault I've Googled the problem and it's prevalent in the F-150s that the tailgate does not lock or that it opens on ... Read More DealerRater - Nov 10, 2026
Friendly and helpfult they were friendly and helpful and correct3ed all the problems then and there
Always very helpful and kind
Tiffany is always super helpful and responsive. I really enjoy working with her! Kind and responsive
Thorough, friendly, clean It was great. I hate doing surveys. The persistent text messages are the worst part.
I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.
This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn
Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!
Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.
This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More Google - Nov 8, 2026
Amazing team that got my old car going. I couldn't ask for better for a better team.
2 hours for a diagnostic with no updates during wait.
It was a busy morning at Byers Ssubaru Service, but, as usual, no problem. From being greeted inside the drive-in Express Service Center by the friendly Service Writer, to scheduling routine Oil, Lube, Tire Rotation and new Cabin Air Filter to complete the 24,000 scheduled maintenance, the process was smooth!
As noted, it was a busy morning, as folks were undoubtedly preparing vehicles for next week’s Thanksgiving road trip. I was kept up to the minute on the status of the work on my Outback through texts on my iPhone as rested with complementary fresh coffee in the comfortable, sunny ... Read More DealerRater - Nov 7, 2026
Great as always Work is done quickly and all employees are very polite and professional
Sold a 29k miles car a very high price where the same car the 2026 with 0miles is same price. I was ripped off
I own a 2024 Subaru Outback. For over a year, with me taking it in to Dublin Byers Subaru, to have it fixed, I received no help! The car does not recognize my key fob. Sometimes it can take me 20 times of hitting to unlock my door. NO EXAGGERATION! It also won’t lock it (after 10-? Times). Recently now it doesn’t recognize my key fob to start my car! The electronics on my dash gets all “wacky” a lot of times! This is unacceptable to me. We bought this car brand new, paid cash, and thought we had a ... Read More Google - Nov 6, 2026
Exceptional customer service!! Honest and straightforward! They are committed to helping me find the most economical way of dealing with my current issues.
Great people. Great deal. Easy transaction. Very satisfied. Would easily buy from again and recommend.
Professional and courteous Very professional and thorough. Service was performed quickly and completely Would recommend to anyone
Cartavian was extremely helpful. He made the whole process go smoothly. When I am looking in the future for a new car he will be the one I reach out to. Jacob also did an awesome job getting the finances all lined up.
Awesome people and experienced staff. We have been using this service center for 3 years. No hassle whatsoever. Rocommended
The staff at Byers was easy to work with and very friendly throughout the entire process!
Very impressed with each employee we have communicated with stating with Taylor Young. He sold us our car in July 2025
Started off great then went downhill. Was told multiple things. Then the story changed multiple times.
I purchased a vehicle from this company last year and also purchased GAP insurance for my vehicle. Upon paying the vehicle off early I was supposed to receive my refund of the pro-rated amount that was not used. I am still fighting months later after completing my payments and my obligations to this dealership. It is their finance department that I have been fighting every day for weeks to get a resolution to this issue. All over a $600 refund due to me. I have spent weeks calling and leaving multiple messages daily. Even after speaking directly to multiple finance managers ... Read More Yelp - Nov 5, 2026
Timely and thorough The service was done timely and thoroughly. Thanks for the lowner car
The staff is always fun and kind. That goes a long way for me Carson always greats me with a smile and soft voice. Sly is always ready to give a little good advise when asking for it. The rest of the staff is always nice and fun to interact with
They lied to me about needed service to get out of paying for it Sales manager lied to me
I purchased a vehicle from this company last year and also purchased GAP insurance for my vehicle. Upon paying the vehicle off early I was supposed to receive my refund of the pro-rated amount that was not used. I am still fighting months later after completing my payments and my obligations to this dealership. It is their finance department that I have been fighting every day for weeks to get a resolution to this issue. All over a $600 refund due to me. I have spent weeks calling and leaving multiple messages daily. Even after speaking directly to multiple finance managers ... Read More Google - Nov 5, 2026
Excellent service. Good communication. Talked with the new car salesperson. She was very knowledgeable. Very pleased
Kaden was great to work with! I live far away from the dealer, and all of our communication was over the phone or via messaging. He was responsive and flexible, making sure my buying experience was as smooth as possible. He also arranged quick delivery of my vehicle after purchase, which was easy and convenient.
Very easy, they made the process a breeze while I was working. Definitely will come back
Riley was amazing! Very professional and very knowledgeable. This was our first Volvo purchase and we will definitely come back for our next one.
I felt very taken care of. I am new to Mazda and I felt like Ray really listened to what I was looking for and helped me get a good deal on the vehicle. He even stayed a little past closing time to set everything up on my new car so I could have a good foundation. Other salespeople and finance up to the manager and GM were amazing as well, all saying hi and helping where they could to make my experience even better.
Great service, always! On time. Kept informed. Polite professional service. Great staff all around from sales to service.
Great, easy service. Went in for an express oil change and it was done in about 1.5hrs. Nice waiting room with snacks and coffee.
Excellent. Superior salespeople. Very competent service . Everything was executed in a proper and orderly way.
Friendly and respectful Friendly and respectful. Treated my daughter professionally and did not try to push unnecessary service on her.
Jerome Wilson, we would like to express our sincere appreciation for the outstanding customer service you provided during our recent vehicle purchase.
From the moment we arrived, you were professional, knowledgeable, and attentive to our needs. You took the time to answer all of our questions, explain the purchasing process, and ensure that we were comfortable with our decision. Your patience and dedication made what can often be a stressful experience both enjoyable and seamless.
Thank you for going above and beyond to provide exceptional service. Jaden and I are very pleased with Jaden's new vehicle and grateful for ... Read More DealerRater - Nov 2, 2026
The requested service was completed in a timely fashion but I’m very upset that my car was left this way when I picked it up Friday evening. I contacted the advisor, Heath, about this issue and never received a response back.
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