Customer Testimonials

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DealerRater Apr 23, 2024

Ralph, my Salesman was transparent and provided me with pricing quickly for a used vehicle. He knew my price range and worked with me to find something in my range. No pressure sale, no gimmicks. Trustworthy business. I will take all my business here going forward

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DealerRater Apr 23, 2024

I love the warm reception and care. I love the spotless, spacious waiting area with its pleasing refreshments. I love how attentive and welcoming everyone is. I love the efficiency. I love the quality and speed of work. I love love love how Subaru speaks to the sweetest of human values - safety, pets, children, the environment, the aging - just the kindest sense of being in the world. My spirit soars with Subaru. I don’t feel that corporate grip; that corporate greed; that corporate dishonesty; that corporate deception; that corporate facade that masks things. Subaru is as open ...

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Google Apr 23, 2024

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DealerRater Apr 22, 2024

Staff was friendly and not to pushy. The whole process was pretty quick and easy. Mark and Bill were very helpful.

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Google Apr 22, 2024

Everyone was incredibly pleasant and made the buying process super easy.

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Google Apr 22, 2024

Brandon was a wonderful Sales Rep. Took care of the customer and respected my time.

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Google Apr 22, 2024

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Google Apr 22, 2024

Great team - very helpful got us in and out quickly!!

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DealerRater Apr 22, 2024

Tara is the best. She takes care of the customer .Needs Pat on back. Thanks

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Google Apr 22, 2024

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DealerRater Apr 21, 2024

John was amazing to work with and made everything so easy. No pressure at all

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Google Apr 21, 2024

Whenever I feel I need to stop by to have the my car change, I can! This is just so convenient specially for someone with my type of schedule

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Google Apr 21, 2024

Very respectful. Was not rushed or pressured. Details of car explained well & finance went smooth

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Google Apr 21, 2024

Byers really does make the car buying process easy and pleasant. Everyone who I worked with including Bob, Jessie, and John when I bought my car were all very helpful, kind, and took the time to explain things. I recommend going to Byers for your next car.

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DealerRater Apr 21, 2024

When I buy a new car I do a lot of research and visit a number of dealers. I chose to purchase my Mazda CX-5 from Michael O’Brien because of his utmost professionalism and his ability to develop a fair deal for me and Byers. Michael listened to what we were seeking and found us the perfect car. No pressure, no gimmicks, just a professional transaction. I highly recommend Michael and Byers.

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Google Apr 21, 2024

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Google Apr 21, 2024

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Google Apr 21, 2024

I bought my first brand new car ever and first Subaru as well. Greg Higgins helped me, he made it super easy. We did most everything over the phone, because I knew what I wanted. When we went to pick up me new 2022 Subaru Outback Premium I was only there about an hour or so, to get my trade appraised and sign papers. Greg took care of everything. I would definitely highly recommend Byers Airport Subaru. Thank you so much!!!!

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Google Apr 21, 2024

Love their service center - quick and easy service with no appt! And they have a very nice lounge area that really makes it a pleasant experience.

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Google Apr 21, 2024

Great experience, thank you!!

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Google Apr 21, 2024

Brett was amazing. He made our trade in smoothly and was friendly. The process was smooth and he got us the truck we wanted

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DealerRater Apr 21, 2024

This was the best dealership experience I’ve had. Maria was very kind and made sure my car was well taken care of. I was even able to work in a comfortable nook while waiting for my Crosstrek to get serviced. Highly recommend!

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Google Apr 21, 2024

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Google Apr 20, 2024

Greg and everyone were just wonderful. I will be back for my next car.

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Google Apr 20, 2024

Great car buying experience.

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Google Apr 20, 2024

This is my first time buying a car, and the team at Byers made it an exceptional experience! I am not only driving away with a reliable vehicle from a trusted dealership, but I'm also cherishing a wonderful buying experience. Thank you, Bob and William, for making it stress-free and personable!

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Google Apr 20, 2024

Brett gets us in what we want! He is very responsive and keeps us updated throughout the purchase process. We drove off today in our 3rd purchase from him. Go see Brett at Byers in Grove City!!!

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Google Apr 20, 2024

Fast, friendly service. I was having an alinement done. They were not able to get it in spec due to the lift I put on the truck. Very informative about what I needed to make it work.

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DealerRater Apr 20, 2024

Dealership takes care of u when your there and their techs know what they are doing and very informative

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Google Apr 20, 2024

Great experience when I bought my Forester her, just had my first 6 month check up and tire rotation and it went smoothly. Scheduled the check up online with no problems. Got straight in and they were done within 45 minutes.

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Google Apr 20, 2024

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DealerRater Apr 20, 2024

The work was done in a timely manner and future service needs were explained fully.

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DealerRater Apr 20, 2024

Another great job by Teresa and Subaru overall. This was second car purchased this year!

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Google Apr 20, 2024

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Google Apr 20, 2024

Prompt, professional service. Great e periwnce.

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Google Apr 20, 2024

Pat was extremely personable and made it a timely purchasing process. He ensured I got my dream vehicle at the price I could afford. while making me feel like his top priority during the transaction.

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Google Apr 20, 2024

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Google Apr 20, 2024

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DealerRater Apr 20, 2024

Great job Leila, I appreciate your help and your very efficient customer service. Keep it up please and I’ll keep coming back to you and Byers Dublin! God bless,

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Google Apr 20, 2024

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DealerRater Apr 20, 2024

Atef was a pleasure to work with. Very knowledgeable on the cars, offered to show us multiple different vehicles both new and used and was incredibly patient with us. We left feeling very happy with decision to buy and the opportunity to work with Atef.

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Google Apr 20, 2024

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Google Apr 19, 2024

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Google Apr 19, 2024

I got up on a rainy Monday morning to a flat tire. I called and the person on the phone was most helpful so they would take me as soon as I could get it there, I was there in 20 minutes. They took me directly back, had it fixed kept me informed the whole time, and I was out of there less than an hour. They were fabulous!

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Google Apr 19, 2024

Went thru Express - had excellent service

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Google Apr 19, 2024

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DealerRater Apr 19, 2024

Very helpful. From our first in person encounter with Ray, John’s time and effort to make sure we were well informed and Jeff for his financial input! Not to mention friendly staff. Highly recommend.

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Google Apr 19, 2024

They are on it - do a thorough job at a reasonable price!

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Google Apr 19, 2024

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Google Apr 19, 2024

Everyone on the Byers team was professional, courteous and knowledgeable. Teresa was especially helpful in our car selection, getting settled in the vehicle and follow up

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Google Apr 19, 2024

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Google Apr 18, 2024

Very nice service department.

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Google Apr 18, 2024

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Google Apr 18, 2024

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Google Apr 18, 2024

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Google Apr 18, 2024

Friendly service. When repairs were goi g to take longer than expected, they quickly arranged for a loaner car and got me on my way.

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Google Apr 18, 2024

Was recommended to buyer Chevy. By fire stone, they said it was a transmission issue and buyers Chevy could fix it. I gave you guys a call had it set up. And it was fixed within a few days

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Google Apr 18, 2024

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DealerRater Apr 18, 2024

Pretty nice place for the area : I’m from 40 miles south: pretty great people to work with:

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Google Apr 18, 2024

Excellent service. Quickly diagnosed the problem, fixed it and had me out the door in an hour.

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Google Apr 17, 2024

Always fast and professional.

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Google Apr 17, 2024

Byers Was great To get a car from. I live a couple hours away, and I was set up an appointment to look at a car and the dealer salesman had it washed and cleaned and ready to test drive. After we test drove the car. The paperwork went smooth. I was very happy with everything.

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Google Apr 17, 2024

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Google Apr 17, 2024

Expedient through professional

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DealerRater Apr 17, 2024

Happy Teaching Helpful Available Interested Thorough Fast Clean Customer friendly Open Knowledgeable Considerate Time conscious

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Google Apr 17, 2024

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Google Apr 17, 2024

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Google Apr 17, 2024

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Google Apr 17, 2024

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Google Apr 17, 2024

Quickly identified the issue, quote and approval all through my phone, same day service.

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Google Apr 17, 2024

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Google Apr 16, 2024

Awesome service, very prompt, Tara is good host, felt the difference in vehicle's condition after the service.

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DealerRater Apr 16, 2024

Awesomeness! They've gone over and above from the minute I drove in for a test drive on a Forester, Outback and Crosstrek. I stopped after driving the Outback and took a new one home! I'm in love with it. Renae is fantastic to work with as are the sales manager John and the finance man,Jesse. Never felt pressured to buy or do additional packages. I highly recommend them!

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DealerRater Apr 16, 2024

We have purchased other Subaru vehicles from Byers. Always the service and integrity of the staff members have been exceptional. In our most recent purchase, we worked with Bob Miller, from whom we had purchased another vehicle in the past. When the time came to get a new car, I contacted him first. As our new vehicle is an EV Solterra, we also worked with Atef Behery, who is the expert for the dealership in EV's. Atef was very knowledgeable and helpful. I cannot recommended both Bob and Atef too highly as they were both great. Similarly, the finance ...

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Google Apr 16, 2024

Friendly service department that is also very efficient!

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Google Apr 16, 2024

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DealerRater Apr 16, 2024

An amazing small clean dealership, people are welcoming and easy to talk to, and answer all the questions and without pressure.

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Google Apr 16, 2024

Excellent service as always. We've had nothing but brake issue after brake issue with our new Ascent unfortunately, but these guys are on it to fix every time!

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Google Apr 16, 2024

Took my 16 year old to Byers to purchase her first vehicle. Brett helped us out and did a great job including her in the process. This is our 2nd purchase from Byers for our teenagers. If you're in the market for a vehicle and want great service, stop in & ask for Brett.

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Google Apr 16, 2024

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Google Apr 15, 2024

Have always had great service with my Outback.

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Google Apr 15, 2024

I purchased an Outback with Greg Higgans. He was very helpful, answered all of my questions, and shown me aspects of the car that I wasn't aware of. I recommend him highly.

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Google Apr 15, 2024

It was excellent

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Google Apr 15, 2024

Great service. Happy customer

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Google Apr 15, 2024

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DealerRater Apr 15, 2024

We had a very pleasant experience from stopping by "just to look" to leaving with a new car. Our salesman was very friendly, knowledgeable and helpful but never pushy It was one of the best car buying experiences ever!

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Google Apr 15, 2024

Great , professional, friendly

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DealerRater Apr 15, 2024

Awesome service & personnel. When scheduling service I always ask for Ken King. Ken has been looking after my car for 10+ years -- he and the technicians do a great job. I depend on them and they never let me down. I purchased my car from Byers and Byers' techs are the only ones I trust when service is involved.

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Google Apr 15, 2024

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Google Apr 14, 2024

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Google Apr 14, 2024

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DealerRater Apr 14, 2024

Site had new location signs to understand layout of various areas including visit to service bay check in. Very easy. Clear summary of express service and wait area. Quick completion of work. Smooth checkout!

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DealerRater Apr 14, 2024

Great sales staff. Very knowledgeable and helpful. Smooth car purchase and no issues. Highly recommended.

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Google Apr 14, 2024

I took my car in for an oil change. Thomas our rep was great. He took care of everything and the car was washed and I was on my way.

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Google Apr 14, 2024

This is our 4th Subaru - very happy with our experience over the years! We had a great sales interaction with Adam R. We feel Subaru is a very solid vehicle, has excellent quality features and safety ratings - for us those are the best points that keep us coming back! Love our Subarus! 💚2018 💙2024

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Google Apr 14, 2024

Favorite Subaru location. Timely service and wonderful customer service. I forget the gentleman's name, but he was very knowledgeable about services needed and why. Also explained gold warranty and power train. Thank you sir! Highly recommend this location in Columbus. I visited Dublin, Ohio and Dallas, Texas location, but this location always keeps me smiling.

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DealerRater Apr 14, 2024

Everything was fast , easy and on time. I like the video was sent to me showing all of my car problems.

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