Customer Testimonials
Excellent all-around experience with our sales person and the general manager.
This is the 4th Suburban we have leased from Byers Chevy. 2nd and 3rd with all the same people. Jeremy and his team have done a great job of taking the business out of the business transaction and giving it the personal touch. Erica, Luke and even Tim (new interaction) made the transaction personal and seamless as they have always done in the past.
Yesterday I purchased a 2020 Toyota Corolla XSE. I worked with Colton who made the process as easy as possible and I immediately got the sense he was genuine, no bs, no “tactics” to make the sale. I highly recommend if you plan to buy a used vehicle, ask for Colton. Along with the sales manager (I forget his name) worked to get me an interest rate and payment plan I didn’t think was possible. I’ve always been skeptical when walking into a dealership that what I’m told is the truth. Thanks to Colton’s and the sales ...
Really awesome! Best car buying experience either myself or husband have ever had. The entire staff was extremely friendly, helpful and they were not in least bit pushy! We test drove, then had my husband's uncle trest drive and look the vehicle over as he is a mechanic (he gave it a thumbs up) after that we bought the car. They detailed it very well. They put a nice bit of work into the car before putting it up for sale also beyond your basic wipers and oil filter and change. Almost $2100 worth of maintenence! They were very patient ...
Becky White did an awesome job of with me work together as I purchased my car. My previous experience at another Madza dealship was negative. I highly recommend her for a your sale associate.
Great place, with friendly people.
Prompt service, direct communication with service manager, fewer staff to deal with, comfortable waiting area with quiet section.
Michael and Tim were both phenomenal to work with! Appreciated them both very much.
Everyone is knowledgeable.and friendly. I always equate buying a car as a negative experience. But John Bechtel and Byers Mazda changed that feeling. I would gladly recommend Byers as a dealership and John Bechtel as the salesperson to contact!
I’ve have been getting service for my work trucks at a large dealership for the last 15 years. I moved away from them, with a one-way trip being 45 minutes away. I decided I didn’t have the time to make that trip and tried Buyers Ford in Delaware for the first time. Their efficiency and speed to service my truck was impressive! The fastest service I’ve had. They were also able to get in some parts I tried 6 months to get from their competitor, IN 2 days!! Going back tomorrow for one of our other vehicles! Very happy to have ...
Professional and courteous
Very great service!! Had an emergency and it was handled quickly and with courtesy.
I can not Really say how SATISFIED! ! I was. Will have all Subaru service done at BYERS from now on. The people were Great. They Really Cared.
Everyone is super nice and organized. Time on task is great. Expectations for future needs are so appreciated.
direct answers, professional service, felt like my own personal mechanics. Could not be better service
It was a great experience
It was such a great car buying experience. I stopped by on lunch to just look and fell in love with a car. Everyone I dealt with was top notch from Teresa who sold me the car, the sales manager John and Will in F & I. The process was smooth and I left a very happy customer. Thank you!
Awesome experience, no gimmicks or games. Just selling the car you want based on you needs. Sales manager and sales representative work hard to sell you the car you want at a fair price.
Yasser was fast and efficient! Best car buying experience ever.
A good experience! David Disbennett was friendly, helpful and thorough, and Heath was helpful as well!
I stopped by Byers Ford to look at the electric F150 Lightning truck. Jeff Ashbrook showed me the truck I was interested in, took a test drive then showed all the features . Jeff was very friendly and easy to speak with. We worked up a very reasonable deal, I was hesitant .... I've always drove GM vehicles. With zero pressure from Byers I waited a week and finally decided to make the purchase. Finance and signing the paperwork was an absolute breeze. If they have a vehicle you are interested in, I strongly recommend Byers Ford and Jeff Ashbrook!
Very friendly and quick service.
Did a lot of online negotiation with Used Sales Consultant Jorge Figueroa. He went over an above answering questions, giving me timely feedback and offering a more than fair deal on a vehicle. I didn't end buying from Byers, but I would highly recommend them for your next car search.
Did a lot of online negotiation with Used Sales Consultant Jorge Figueroa. He went over an above answering questions, giving me timely feedback and offering a more than fair deal on a vehicle. I didn't end buying from Byers, but I would highly recommend them for your next car search.
Staff very courteous and willing to answer questions!
Always a pleasure to service my car at Byers! Thomas McLymont is the best!
Very pleasant and faster than expected! Even charged my vehicle before I arrived to pick it up! Updated several times on the status. Apparently I had 4 recalls! 3 of which I was not aware of until the service receptionist looked it up!!
Quick, Great Communication, and reasonably priced!!
My husband and I went to Byers Mazda we worked with John Bechtel. He is wonderful he made process effortless. Knowledgeable, polite, patient, friendly. The hardest part of the entire encounter was me deciding which CX5 to buy. He knew the answer to every one of our questions. John Bechtel and the Byers Mazda staff made the car buying experience smooth.
Jacob Carver was the best! I have had 6-7 new car experiences over the years & this was by far the best. Let's say we go in needing a car but cringe at what we may experience.... but not at Byers!
Everyone here was absolutely wonderful! Mike O'Brien was great to work with. He listened to all of my questions and answered them clearly (and let me tell you, I had a lot of questions!). I felt like I was given options while I was there and was not being forced into something that I didn't want or didn't like. It was a great, seamless experience and I highly recommend this dealership and to work with Mike if you can!
Everyone was fantastic! I ordered a car, and it was delayed because of the inventory shortage all across the country. However, they kept in contact with me while I waited. They were very patient with my constant questions. As soon as the car arrived, they seemed as happy as I was.
Chuck was kind and thorough. A+ service
Great personal service, no pressure, Teresa was Great
Brett McConnaughey treated us good today. He was a very professional and excellent guy to deal with.
Serviced our Subaru Accepted coupon for oil change
Outstanding experience with Byers Volvo and Dustin Stygler. Dustin was knowledgeable, honest and fair. I would highly recommend Dustin and Byers Volvo. Thanks for making everything easy and enjoyable the way you should feel when purchasing a car!!
Our service advisor, Thomas, has been so very helpful with the service needs of our 2020 Forester. The entire Byers Airport team have been an exceptional group of people with which to work. I would highly recommend Byers Airport team to provide you with your automotive needs.
Great place to do business. Brad helped me lease my Subaru, and Rachel helped me buy it. The service department is also excellent. I would highly recommend this business.
Dropped off my car the night before service. Got a call early the day of service with upfront pricing on the service I requested. Everything was great.
John was great. We knew what we wanted and he helped us get it. Most efficient car buying experience we’ve ever had.
Easy process. Eva was great to work with, not pushy at all and got exactly what I asked for! Highly recommended Byers Subaru!
A great overall experience buying my preowned Audi
I never have any issues and everyone is always friendly and respectful. Will continue taking my vehicles there
Need an option to give more than 5 stars - This was our best car buying experience ever. We purchase a vehicle and traded in our vehicle. HUNTER JEPSEN was our Brand Specialist. He is knowledgeable, polite and prompt. He addressed all of our questions without any purchase pressure making for a really fun experience. His brand knowledge and passion for these vehicles was highlighted as he discussed the features & options of our new vehicle. His communication was outstanding before, during and after the sale. He even stopped by our home to pick up paperwork, saving us a second trip ...
Rachel Paskey totally took care of me with my Audi A3 purchase. Hands down the most helpful car buying experience I've had. The product is also superior!
As always Top Notch support and service
Appreciate how quickly they fit me in to repair one of my tires. Even better, Thomas said they’d cover the repair and I didn’t have to pay and they washed the outside of my car too!
Brett was very helpful and listened to my needs. He set me up with what I wanted 2022 1500 Silverado Lt. Sheri in financing was was fast and courteous all in all it was very good experience.
Everyone at this location is super friendly and professional
John was easy to work. Very efficient. Enjoyed the experience. Would recommend this dealer.th as nk so
I was interested in a Trailblazer that was in transport, so I inquired about it online. I received a call, from Erica, about the vehicle I was interested in. She told me it should be in the next week. She asked how much money I was wanting to put down as a down payment, and a ballpark figure for monthly payments. She sent over 2 payment options and I decided the best one and we proceeded with the purchase of the vehicle. I liked that she listened, to what I wanted, and gave me 2 choices that I asked her for. Other ...
Need an option to give more than 5 stars - This was our best car buying experience ever. We purchase a vehicle and traded in our vehicle. HUNTER JEPSEN was our Brand Specialist. He is knowledgeable, polite and prompt. He addressed all of our questions without any purchase pressure making for a really fun experience. His brand knowledge and passion for these vehicles was highlighted as he discussed the features & options of our new vehicle. His communication was outstanding before, during and after the sale. He even stopped by our home to pick up paperwork, saving us a second trip ...
Somehow this went to my wife’s Google account, but this review is from BRANDON KNIGHT: Customer service was absolutely wonderful. Marcus Williams was superb. I will go back when necessary. Great Job.
I asked the gentleman checking me in if they could get my oil change done quickly, due to the fact of me working 3rd shift. They were done with my car in less than an hour!! I appreciate that!!
Always professional, helpful, and efficient! Thank you Matt and staff for another good visit!
Great customer service from the time I walked in the door for an oil change, till the time I checked out. Very polite and professional! First time here and everyone acknowledged me as I walked to the customer lounge. My oil change was done in a timely manner. I would definitely recommend Byers for your vehicles service needs. You can trust that they will take care of you and your vehicle!
Byers Subaru service department is amazing! They fixed the power steering gearbox on my 16 STI. Matt was amazing. He went above and beyond in taking care of me. Can’t recommend these guys enough! Truly 5 star service
Very pleased the attention and service I received. They were very prompt about servicing my vehicle and returning it to me.
Outstanding service- always goes above and beyond
We had a great experience purchasing a new Mazda CX-9 from Byers Mazda. We worked with John Bechtel who went out of his way to simplify the process at every turn. We really enjoy John's sense of humor and laid back approach. At no time did we ever feel any pressure and he was always quick and attentive to evaluate different options that we were considering and answer our questions throughout the process. I would recommend John and the Byers Mazda team to anyone.
It was the easiest buying experience I’ve ever had. I went in knowing what I want and the terms that I wanted. Zach was great. No pressure at all. I reserved the model that I wanted and 3 weeks later was driving it off the lot. Would recommend Byers Dublin Subaru to anyone looking for a great buying experience.
The Audi team is excellent in the service they provide.
Bought a certified used Mazda here this morning- least painful car buying experience I've had to date. No cringe-y sales tactics (Mike O. was awesome- ask for him) the finance manager didn't try to upsell me to alligator-repellent tire shine, and the place itself is clean and very snazzy. Would absolutely buy from these folks again.
Took care of a problem that other auto shop could not solve and did it with honest resolve.
Brett McConaughey in sales, and the finance team were very easy to work with.
Was for a simple recall, at the part was available... along with oul change and added new tires for, buy 3 get 1 promo. Nice and easy fix.
We have purchased or leased 4 vehicles from Byers due to excellent customer service and reasonable pricing. Automotive service has been satisfactory with recommended repairs being thoroughly explained in layman's terms and no made-up problems in order to try to upsell an unwarranted repair/replacement.
Thanks ByersImports for the great service you gave me yesterday. You were accommodating and entertained our questions. I did not feel as if you were giving me Template answers. I hope you keep up the good work of being honest with your customers. I wish you all the best in your continued service to Columbus Ohio citizens
It was a great experience at Byers Subaru
Great salesman and a wonderful experience. The dealership made buying a car easy! Please visit Byers Mazda.
Very good service. Kept me informed and the work was done on time
Very pleasant service as well as a comfortable waiting area with a small desk and free tea and coffee. As best I can tell, service was excellent along with a free car wash.
Very friendly, fast and knowledgeable
We decided on a 2023 Mazda 3 Turbo Hatchback in January and shopped around the Columbus Mazda dealers and online with TrueCar. We eventually decided to go with Byers Mazda due to our interaction with Michael O'Brien. Even though there were no Mazda 3 Hatchbacks to be seen in the area, Michael was very informative and willing to let us test drive the Mazda 3 sedans which were in stock to compare the engines and trim level options. He answered all of our questions quickly and thoroughly. Even though there were no available discounts or incentives, we placed an order for a hatchback ...
I took my Explorer in to Byers Ford for a recall . The appointment was easy to schedule and the work was complied with quickly and on time.
I went to the v-w bug dealership & I was in & out in 10 mins. top👍🏽👍🏽👍🏽I needed my tires🛞ck for a leak & the dash light reset😊Great Job Service Department☺️U made an old lady very happy😁and all w/a friendly😃Smile😄
Byers is not even the dealership from which I purchased my vehicle, yet they treated me like I was one of their most valued customers! I guess I know where I'll be purchasing my next vehicle! Thanks Marcus and your wonderful Service team!
Sometimes I get excellent service, other times I get frustrated because the intake person doesn't seem to understand what service I want for my car and says they will call me once they look at it. No, I am bringing it in for a specific reason. Just depends on who you deal with. But the place is very clean, nice waiting area if you need to stay and wait for the car to be fixed.
Worked with Dustin to purchase our new Volvo SUV. He was great, engaging, informed and great for which to work.
Great experience, twice, 4 years apart!
Absolutely the best dealership to find your Subaru! They provided ease of purchase and follow up on "all the bells and whistles" on my new Crosstrek.
