Customer Testimonials
I like the waiting room and the tent on top of the outback (might have to get one) the employees were professional and friendly
We got a good trade in price for our 2013 Corolla Sport and bought a 2024 Corolla LE. There's big scratch on the door but Shayne plans to contact us when the Dent Wizard guy is at Byers Toyota and get that person to paint over the scratch with touch up paint.??
I have been at a lot of dealerships in the past few months and everything about Beyers was the absolute best. Dante was amazing in all ways. Your delivery drivers were also exceptional. I can’t say enough about my experience with Dante ! What an exceptional young man !! His patience, his expertise, his communication prior, during, and after the sale was more than I expected. Thanks Dante !
I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I just replaced the back one a week before. I will not be back for this kind of work.
Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them.
Great very quick and explained everything and told me when my next appointment was. Gynnae Britton was good at her job
Awesome staff! Everyone is always very helpful. I will continue to do all my Ford and Lincoln service at Byers!
Very pleasant and patient. Was an amazing sales experience with the company that has been amazing service as well.
Friendly, efficient They were very responsive. My experience there was very efficient. I have appreciated all the follow up
This is the second Byers Dealership car we have bought and both experiences have been positive.
Always kind and courteous and the work is done promptly i’ve had two different service advisors and both were very good..
The tech who tested the 12 volt battery, left the battery cover on the floor uninstalled, and left the back seat propped up. I feel that is shoddy, incomplete work.
Always friendly and efficient. Car was ready when promised. The technician always kept me up to date
Professional and friendly Carson is very good about explaining needed repairs in a polite manner.
Greg was fantastic to work with. He was very professional and courteous and also knowledgeable. He made the buying experience pleasurable.
I had excellent customer service. Love Subaru This is my 2nd Subaru forester. These are the best vehicles out there!
Courteous, friendly..,accommodating The whole service dept made us feel welcome and gracious for being there
Byers Dublin Subaru provided excellent customer service and made me feel comfortable about trusting their ability to troubleshoot and fix what was going on with my automobile.
Great service department. Professional, friendly and efficient. Always going above to be informative and goes the extra mile in doing her best to save the customer money.
I have been a Byers customer since the mid 90s, and I have always been treated very well. Whether buying a new vehicle or having a current vehicle serviced, they are excellent.
Professional, and courteous Sean is an asset to Byers! A pleasure to work with. Customers expect this service.
Very quick and efficient found the problem and was able to resolve it with no issues would definitely recommend
I have purchased other vehicles from Byers in the past. As usual they were very good. They listened to exactly what I was wanting. I will return in the future when I'm in the market again. Never disappointed.
Ralph was only our initial salesperson. The person we dealt with most was Dante Sino. I give Dante a large 5. The dealership experience was excellent.
Awesome! They are efficient and quick to get you in your car and home They are efficient and quick to get you in your car and home! Very satisfied
Skillful, talented, attention to detail, driver oriented are all ways I would describe Byers Subaru and their employees. They always give me great service, they keep my car running well and they make it as easy as possible for me to bring my car to their location.
Great service, low pressure sales environment with great selection and honest pricing! I drove from Dayton twice to buy from them!! The whole team works to make your experience great! Taylor is an awesome salesman as well.
Always easy and smooth. My sales guy Mark Morgan is wonderful. He IS the reason I have bought 5 cars at your dealership and continue to return even after relocating out of state 4 years ago.
Great service. Speedy process. David was a pleasure to work with. The process was completed very fast.
Me experience with byers toyota was very pleasant. The staff didn't make me feel overwhelmed or pressured. Very open and understanding.
On my last service on my Sienna, I was informed that my spark plugs needed to be replaced and my cooling fluid also. I was aware that my spark plugs were never replaced but I was almost certain my cooling fluid was. Since I keep every record of service on all my vehicles, I went through them and did find that the cooling fluid was changed at the appropriate mileage timeframe. The service advisor did inform me of the cost of changing the spark plugs.
Good communication, got us in quick and work performed quickly. Brakes were recommended even though we feel like there is still much life left on the pads according to the video.
Used the express oil change and video check services, very quick and thorough. Recomend these services for your Mazda.
Friendly, considerate It was nice to meet Madison Bechtel, since she is friendly and considerate, I think it is better to buy Subaru vehicle from her hand
The best experience. Very professional and even saved us a ton of time by getting everything set up for us.
An excellent job of finding my problem and dealing with me showing up unannounced. Most helpful
Courteous, professional, and timely. We always have our Subaru serviced here and have never had any issues.
Great customer service, friendly staff, nice waiting area, always goes over work that was done and that’s why I come back.
Wonderful, outstanding customer service, exceeds expectations, goes above, listens, thoughtful to situations, gracious, kind and helpful in explaining things
My experience was great! I came in looking for one vehicle but after test driving it, I realized it wasn't the best fit for my family. Thomas pivoted quickly to helping us find the right vehicle
We worked with CJ on our suv purchase. He handled everything very well from start to finish. The dealership went above and beyond to give us the best experience possible.
Positive atmosphere, friendly staff always willing to help. Mechanics are doing great job, too Waiting area is well organized with TVs, coffee choices and snacks.
Once again,… you recommended things not needed at 2x the FMV Not coming back due this consistent practice
Very efficient and answered all questions I had. Very friendly service. Finished done than I expected.
Brought car in for oil change no appointment was necessary Carson got it right in and was done in a timely manner
Great place to get your car serviced. Great place to get your car serviced, good customer relationships, timely notifications of the status of your vehicle.
Everyone was polite, went over the inspection sheet, and asked if I had any questions or concerns. Oh and asked if I wanted a car wash!
Outstanding customer service at both express check in and checkout. Service completed in less than 1 hour including a car wash.
Easy scheduling, great service Appreciated the follow up to make sure everything went well Will return
The salesman Colton Gray was part of the reason that I bought the car. I traveled from Pickerington to Delaware because of his approach in offering his services. It was a very good experience
Jerome is just what you would hope for when shopping for a vehicle. I know so many of us have the same feeling about shopping for cars and when you can deal with someone as knowledgeable, caring and laid back as Jerome it makes the car buying process a joy. I would highly recommend you find him at the dealership you will be highly satisfied with your outcome. I actually came in to the dealership for an oil change and left with a beautiful gently used Jeep!
Had 8am appointment for oil change and didn't get out until 9:45. Told about an hour.
Great communication thru the process from scheduling the inspection thru check in and service, Work was completed ahead of schedule
I am the dealer trade driver. I purchased the trade-in from my delivery on Monday. Great deal, great vehicle.
Exceptionally friendly staff, helpful, clean facilities, but this is an outrageously expensive service, will probably switch to another repair shop
Very courteous and quick with responses. Great to work with and she cares about the customers.
I’ve always been happy with the service I had. I can always get an appointment when I need it.
I've only ever dealt with the service end of this dealer, but that's phenomenal!
Auto service 60000 miles, they picked up fromy home and returned the same day. Awesome service
Got an oil change that was quick and affordable. I will be back next time
Jorge helped me with my new ride. I would recommend this dealership to my family and you all that want a vehicle. He was helpful, and not pushy. I appreciate your help 👊🏻
Happy with the service I received. On time, and they communicated with me about the progress
Byers was great for fixing the manufacturers defect! They were prompt and efficient with cordial service. Toyota cost us two forty mile trips and 2 hours of our time because of their assembly error. I would recommend this dealership.
Timely and accurate quote on service estimate Value pricing friendly and very convenient time slots
Service is reasonable. The huge plus is they pick up the car and drop it off at my house!(for free!)
My daughter's 2019 Ford Fiesta needed new tires. Tiffany got me in immediately. While the car was there they did their inspection and found her brakes needed to be replaced and all the other stuff that goes on with front and back brakes. I got the tiles and brakes done thanks to the wonderful staff at Byers Service Department. I recommend them to everyone I have car conversations with. Wish I could get discounts for the work I have done on my cars there. I buy my cars there and have them serviced there faithfully. It a wonderful experience every ... Read More DealerRater - Apr 26, 2025
Pleasant atmosphere. They work as a team, filling any gaps as needed. Easy to work with.
Awesome Always a great experience with customer service and keeping me informed when having service work done
Fast and efficient process. Our sales rep, Mark Morgan, was fantastic. Very knowledgeable and honest.
Always friendly & helpful. Very good at explaining & describing any service that you need. I would highly recommend Byers Ford
Great service, I was in and out quickly, and everything was explained to me quite well
Employees were friendly and pleasant, my car runs well. Be careful reading fine print and approving charges when dropping off: my regular mechanic recommended a timing chain replacement which is what I scheduled but I was still charged a $170 diagnostic fee after being verbally information at dropoff (did not get an option to waive) and they texted me three "urgent" repairs--the timing chain, a 120k service (with items that had JUST been done by my mechanic 2 days prior) and a $4500 head gasket "leak" which my mechanic denied was currently problematic.
I asked Ken a very valid question about if something was covered under warranty and instead of just telling me it wasn't, he chuckled like it was an extremely silly question to ask. I hope he doesn't treat other customers like that. Very unprofessional. Service time was slow.
Sean was very helpful and made sure my repairs were handled under my extended warranty. Thanks!
Sean was great to work with in service. I would recommend Byers for service on your car
Excellent, quick and friendly Staff was friendly and service person was very informative about the service that was done on my vehicle
Excellent, quick and friendly Staff was friendly and service person was very informative about the service that was done on my vehicle
Very easy to work with. Found what I wanted. Had a good experience at Byers
Maria in service was amazing! She was knowledgeable and very responsive in all of our text messages and in person interactions.
Maria was amazing!!! She was knowledgeable and very responsive in all of our many text messages and interactions.
Adam was very helpful setting up the electronics and explaining the features of my new vehicle.
The experience with the buying process of the Forester was one of the better ones I've ever had and salesman Capell was nice and everyone seemed very friendly and helpful
They are fair in most cases but on some cases they can be really expensive. My TPMS on my car was bad. They wanted $800 to change all 4. I turned it down and had it done elsewhere for $120.
Cordial, received good advice fir the issue. Trishia should be rewarded for her professional and cordial help she gives to clients.
Samuel was very good at listening and understanding what I was trying to do and then very knowledgeable about the cars. Great person.
.Very professional and friendly salesperson. Explained the features of the vehicle I selected well and was especially helpful in choosing the car.
Ken and Byers Mazda always do a great job servicing our Mazdas and keeping me informed throughout the maintenance process.
Great buying experience. Taylor was excellent - providing all presale car details and history. Upon arrival he was very quick, knowledgeable on the car specs. During the sale he answered all of my questions, washed the car and showed me how to use the features. After the sale he followed up with me, sent a full car history and ordered paint. Very impressed by buyers, very thorough.
Very professional Excellent service friendly personnel would not consider service of the Subaru Outback at any other service. Trust Byers service department completely.
The dealership was clean professionally ran dealt with service and sales. Both groups did a fantastic job.
Shayne was easy to deal with. He found what I wanted. I would recommend Byers Toyota to friends.
They took great care of me Would recommend you dealership to friends and family Good
Great! Vehicle ?? is running smoothly Another great experience at the Subaru service center! Thank you.
Byers Subaru is top notch from sales through service. Ease of scheduling, friendly and professional team, informative. You leave with confidence that your vehicle was serviced by true professionals.
Byers and Jerome took excellent care of the car buying experience and i would recommend both to anyone looking to get into a new vehicle!
Always professional, answer any questions I may have. Always take care of me Good service
The service department is excellent and did an excellent job with my Forester's repairs while I waited. Service was completed quicker than I expected allowing me to return to work without missing much time.
1 poor oil change took over two hours. Appt at 1:30. Got out after 3:00
Very professional and courteous. Repairs were done quickly and my service representative explained everything on the check sheet
The front office knocks itself to make a sale, courtesy, quick, resourceful, respectful. When the sale is made the back office forgets all about the customer. The sale lingers for weeks before it is consummated. They are either overworked, procrastinating or just poor management. I do not like it nor do I like businesses that treat their customers so shabbily. It obvious they don't care for me either.
This is the 21st century, when cars are purchased online, paperwork done online. Completing the sale seems to be a problem and there is no desire to assist the customer. This ... Read More DealerRater - Apr 14, 2025
