Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.

Great service!

Exceptional service all the way. Brandon quickly got me set up with a loaner car to use while my car was receiving its 60,000 MI service Plus a break job. The service took a couple days longer than expected so he took a portion of the charge off to thank me for my patients. Everything seems to be working as good as new.

I made an appointment told them what I wanted done and I think they did the work. I got a text that my car was completed and ready for me. I got out of my chair, walked over to the cashier, paid and they handed me the keys. No one told me anything about my car. No one said they did any inspections. What ever happened to communication with the customer? Are my brakes good, are my tires good, does my car need any thing done in the near future?

Very satisfied with their work. Always a pleasure to deal with Byers Airport Subaru. Professional and courteous service.

I was sold a truck with high mileage at a very a very costly price. But 2026 of same truck with 0 miles has only 5k price difference.

Read at DealerRater

This dealership was very nice and accommodating. My experience from start to finish was quick and pleasant. The sales rep Roger was great and so was the sales manager Shawn

Read at DealerRater

Gynnae is always friendly and professional. She goes out of her way to make my experience great. She lets me know the issues and helps me prioritize services that are suggested. I look forward to getting my van serviced with Gynnae!

Read at DealerRater

Very Professional and accommodating. From the sales department to the finance everyone was very nice and professional.

Read at DealerRater

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a ... Read More

Full review text opened.

Google - Nov 8, 2026

This has been one of the worst experiences I have ever had with a service department. I dropped off my car for maintenance, and it took more than two weeks for the service department to provide any meaningful update. I had to call them myself, and even then, they asked me explain the problem all over again. After another week, they told me the issue was fixed and charged me $1,600. However, the very next day, I experienced the exact same problem. When I contacted them to ask what had actually been repaired, I was treated unprofessionally instead of receiving a proper explanation and customer support. They then asked me to leave my vehicle for another two weeks and recommended replacing additional parts costing $750. This raises serious concerns about their diagnostic process and whether they properly identified the root cause of the problem in the first place. My car was at their service department for more than a month, causing me significant inconvenience, wasted time, and additional expenses. Despite spending $1,600, the original issue was not resolved. The biggest disappointment was their lack of communication, accountability, transparency, and respect for customers. As a paying customer, I have every right to ask questions, understand what repairs were performed, and expect the problem to be properly addressed. Instead, I felt that their priority was collecting money rather than resolving the customer's concerns. I would strongly advise others to think twice before using this service department. Customers deserve honest communication, professional treatment, reliable repairs, and respect for their time and money. Unfortunately, this experience delivered none of those things.